Help Center

Docs & answers.

From first SSH to renewals—browse by topic. Still stuck? NOC responds to tickets 24/7.

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Connectivity

SSH command line

After activation, copy the SSH command from Credentials in the console and paste it into your terminal.
Example:ssh root@YOUR_IP -p 22

Change SSH password

After signing in, open the account menu (top right) → Change password to reset.

VNC graphical desktop

On the console node page, click VNC to open full macOS in a new browser tab—no client install.

Network & IP

Each node has a dedicated fixed public IPv4 and 1Gbps dedicated bandwidth—ideal for webhooks, App Store distribution, and CI runners.

Billing & renewals

How to renew

Service does not auto-charge. We email you 7 days before expiry; renew manually under Orders in the console.

Post-expiry data retention

Unrenewed nodes enter a 7-day data retention window; you can still renew and restore. After that, data is securely wiped.

Supported payment methods

Credit cards (Visa / Mastercard), PayPal, and major cryptocurrencies. Choose at checkout after ordering.

FAQ

Still stuck?

Submit a ticket for human help.

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